Weber Business Management


February 2017, Vol. 3 (1), ISSN:2449-1586

© Author(s) 2017. This work is distributed under the Creative Commons Attribution 3.0 License.

Research Article

Human Resources: The Process of Recruitment and Selection in Small Businesses

Dandaro, Fernando1*,  Silva, Ana Cláudia2  &  Carvalho, Daltro Oliveira de3

1*Faculdade de Filosofia, Ciência e Letras Nossa Senhora Aparecida (UNIESP S/A | Unidade de Sertãozinho-SP, Brazil.
2Graduada em Administração pela Faculdade de Filosofia, Ciências e Letras Nossa Senhora Aparecida (UNIESP S/A | Unidade de Sertãozinho-SP, Brazil.
3 Faculdade de Filosofia, Ciências e Letras Nossa Senhora Aparecida (UNIESP S/A | Unidade de Sertãozinho-SP, Brazil.

 

Accepted 23th October, 2017; Available Online 25th October, 2017.


Abstract:

This study aims to conduct a study in the Human Resources area presenting the Recruitment and Selection Process and its benefits, which are extremely important factors for companies, and can influence the results of organizations both positively and negatively, depending only on the talents that are being recruited and selected. Thus, the present article aims to identify the recruitment and selection techniques used by the small companies of the city of Sertãozinho-SP and region, analyzing their evolution. For that, the exploratory bibliographical survey and descriptive field research were used as the methodology, obtaining secondary and primary data, respectively, allowing a qualitative analysis. It was possible to verify that the lack of adequate recruitment and selection can cause losses to the company, such as customer service failure, low employee motivation, increased turnover among others, but good recruitment and selection contributes inversely, raising the company to success.

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